The Expert or Tech can load a scenario while connected on a WorkLink Remote Assistance call. In the same manner, an expert can also load a scenario for a guest on a call.

• Once both users are connected on the call.
• The Expert (or Tech) can tap on the paperclip icon to load the scenario for both users on the call.

Note: To share a scenario on a WorkLink Remote Assistance call, at least one of the users must have a WorkLink Viewer license. 

 

Read more: WorkLink: Licensing and License Management.