Guest accounts are temporary access accounts for Remote Assistance. An admin should follow the steps below to configure guest license expiration:

1. Sign in to the CMS.
2. Click on "Company Info" >> "Settings".
3. Configure guest accounts settings, then "Save"

         

 Note

The above settings imply that:

• Guest Invitation Expiry and Guest License Expiry is independent of each other.
  • Guest Invitation Expiry starts when the invitation is sent. 
  • Guest License Expiry starts when the User has accepted the license. 
• For example, If your Guest invitation expiry is 7 Days and Guest license expiry is 1 day that means that the guest can accept the invite in 7 days but the license will expire 1 day from the time guest has accepted the invite. 

Read more: WorkLink: Guest Invite Feature.