Ability to turn off UI on PC/iOS app
It would be very helpful to have the ability to toggle on/off the UI on the PC and iOS apps when running a scenario. If I have a scene with a full page text step and still want to be able to navigate or see anything, it is very difficult to get around or visualize anything with the UI right in front of everything and taking up most screen space. There used to be the ability to do this with the scopeAR icon that would transfer over to the remote calling functions, but that is now only visible when you are live in a call, which leaves no ability to turn off the UI on 2D devices when you are not on a call.
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Permanently deleted userHi Dan, I'd like to better understand the underlying issue and use case(s). Is this for users who have done the scenario so many times that they already know the instructions and just want the option to hide the UI on any step so this would not just be limited to the Full Page Text UI template? If there is a step with full page text, then it was intended to be read by the viewer before moving to the next step. The scenario could be authored such that there is a step before and/or after with a blank UI template that effectively allows the user to see any content and/or what the camera is showing. Also, if the step has a form, quiz, or attachment, then opening any one of those will hide the UI.
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James, the full page text was just one example, but it does apply to all steps. if I have large insets, movies, pictures, large bodies of text, etc. they all produce the same issue. Agreed that I could ask our authors to create duplicate blank steps for every step, but that is not very efficient for building instructions and also changes how things are worded and would require users to flip back and forth between the steps quite often. for example, if I have a step that says something like "place the XYZABC123 bolts as shown and then torque the bolts to 15 ft lbs following the pattern indicated" and I have a large picture or video inset in the UI, I need the user to be able to read that information simultaneously while being able to see the flashing/highlighted/colored/animated bolts and the callouts for each bolt. That, in essence, means that our users need to be able to see the text in the UI while observing what is happening in 3D space. It is also really hard to click on clickable 3D objects like spheres with nav links or toggles, etc. with the UI on any of the 2D devices with any step type that has any appreciable amount of information in it. It is very much our standard operation to add animations, intractable objects, and text in the same step. This works fine on a HoloLens 2 because the UI is independently movable relative to the 3D space, but on 2D screens it is not, which is what presents the problem. Even a way to minimize the UI or split screen or something like that would probably work. Happy to discuss further if you like
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one addition note as well. with larger instructions, it would be very difficult to add duplicate blank steps to every step just to allow that ability to see 3D content. If for example I have a work instruction with 78 steps, we are now looking at 156 steps and having to modify/alternate the UI template for every step, which makes things a lot more difficult instead of just clicking the "+" button that continues the last step and uses the previous UI step template as well.And even if we did do that, it doesn't really work or isn't needed on a HoloLens 2 because the UI is movable, so if I have our authors create instructions that way that works for 2D devices, but then a technician runs the same scene on a HoloLens 2, they are going to just have twice as many steps as needed and with a blank user interface.
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Permanently deleted user
This is tremendously helpful! Let's discuss this further as we want to be confident that we devise a solution that will work for you. Your customer success manager will be reaching out shortly.
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