Camera Insets and Callouts

Greg Wenger

• May 01, 2023 19:13

Hello, my team has been experimenting with using Camera Insets to show bench assembly work. This allows a mechanic to see what needs to be assembled away from the final installation location on our product. This looks to work well in Create (2.11.2), with the callouts billboarding to the inset camera and the viewer separately. Unfortunately, when we load these scenarios into WorkLink (2.12.71.0) what we see is the callouts only track the HoloLens. Making any callouts displayed in the inset not legible depending on the location of the user in relation to the hologram location. We would like to be able to have the callouts either billboard to the inset camera, or more ideally show as billboarding to the inset camera when viewed through the inset but billboard towards the hololens.

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  Precious

  • May 02, 2023 13:50

  

  Thanks for reaching out, Greg.

  I have reached out internally for support. You will receive an update soon. 

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  Precious

  • May 02, 2023 17:39

  

  Hello Greg,

  I have been able to confirm this as a known issue and it is being worked on. We will definitely let you know as soon as it is resolved. I will create a Support ticket from this so that you can receive necessary updates. Thank you

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  Greg Wenger

  • May 02, 2023 18:24

  Thank you Precious.

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