Introduction

WorkLink Web Viewer (Beta) is a browser-based experience for viewing WorkLink scenarios. This release introduces a streamlined way for users to access scenario content without installing an app, simply by opening a web page on their PC, Mac, or mobile device.

This version of the viewer supports touchscreen navigation, project state parity, revisions and role-based scenario access (viewer, reviewer, author), just like the iOS, Android and HL2 apps. It is part of our broader goal to increase WorkLink’s accessibility while maintaining the integrity of scenario data and versioning.

Please note: Only scenarios published with Create v2.39 or newer are compatible with the web viewer.

How to Access the Web Viewer

• Navigate to worklink.scopear.com
• Sign in using your WorkLink account credentials.
• View the list of scenarios shared with you.
• Use the search bar or sorting options (e.g., Date Published, Name) to find the relevant content.
• Click a scenario to launch it, the viewing experience is equivalent to interactive mode.

Scenarios published using Create versions older than 2.39 will show a tooltip:

“Cannot load scenario
This scenario was published using a version of Create that doesn’t support the web viewer. Republish the Scenario with the latest Create version.”

How to Navigate 3D content in the Web Viewer

The Web Viewer allows you to interact with 3D scenarios using either a mouse (on desktop) or touch gestures (on mobile/tablet). The controls are optimized for intuitive navigation, whether you're using a PC, Mac, or mobile device.

Mouse Controls (Desktop)

• Rotate: Click and drag with the left mouse button (LMB)
• Pan (move sideways/up-down): Click and drag with the middle mouse button (MMB) or press the scroll wheel.
• Zoom:
  • Scroll the mouse wheel
  • Or click and drag with the right mouse button (RMB)

Touch Controls (Mobile and Tablet)

• Rotate: Drag with one finger
• Pan: Drag with two fingers
• Zoom: Pinch in/out with two fingers

Camera Focus Behavior

When you load a scenario, the default camera view orbits around the center of the bounding box of all content in the scene. This ensures that your view remains centered on the key elements of the scenario, regardless of device or viewport.

Currently Supported Features

The following features are included in the initial beta release of the WorkLink Web Viewer:

• Revision Management and Project States
  Viewers only see scenarios corresponding to the latest published (approved) version.
• Role-Based Access
  Web viewer respects the same access controls for viewers, reviewers, and authors as the mobile and HoloLens apps.
• Touchscreen Support
  Multi-touch gestures are supported on mobile web browsers.
• Cross-Platform Browser Access
  Access scenarios via modern Chromium-based and Firefox browsers on desktop and mobile.

Known Limitations

This is a beta release and does not yet support all WorkLink app features. The following capabilities are not (yet) available:

• Attachments
  Click to open attachments in the attachments window doesn't work yet.
• Calling / Remote Assist
  Expert call functionality is not supported.
• Telemetry Tracking
  Session data (checklists, quiz answers, device/browser info) is not captured.
• Resumable Sessions
  Scenarios will always start from the first step.
• AR Tracking
  No WebAR or object anchoring/tracking support. The Web App is a realtime 3D viewer (like interactive mode).
• Offline Scenario Access
  Scenarios must be streamed via the browser and cannot be downloaded for offline use.
• Iframe Embedding
  Viewing scenarios embedded in external web pages (e.g., wiki or sales portals) is not yet supported.
• Catalogs and public scenarios
  Caltalogs and public scenarios are not yet supported.
• Deeplinking and QR codes
  Currently the only way to find scenarios in the web viewer is by going to worklink.scopear.com, deeplinking and QR support will be added in a later phase. As a result, scenario link actions are not supported yet at this time.

Best Practices for Viewers

For Viewers

• Use latest versions of Chrome or Firefox for the best experience.
• On mobile, enable full-screen mode and landscape viewing for more immersive navigation.
• If a scenario is greyed out, contact the author to confirm the publish version.

Frequently Asked Questions

Q1: Do I need to install anything to view a scenario in the browser?
A: No installation is needed. Just sign in at worklink.scopear.com.

Q2: Why do some scenarios fail to load in the web viewer?
A: Only scenarios published using Create version 2.39 or newer are supported. Older scenarios must be republished.

Q3: Can I interact with 3D content on mobile?
A: Yes. Multi-touch support allows you to rotate, zoom, and pan 3D content.

Q4: Are session analytics tracked in the web viewer?
A: Not yet. Telemetry is currently disabled in the beta version.

Q5: Will AR tracking work in the web version?
A: No, support for WebAR is not available, and will likely not be supported soon. Main reason for this is lack of WebAR support on iOS devices.