CMS: Session Data available for end-users in the CMS
As a WorkLink end-user, when you log into the WorkLink CMS, you can access:
- Remote Assistance screenshots and recordings
- Work Instruction form data
WorkLink Company Administrators and Analysts, please refer to the following articles for the session data you have access to:
- Viewing Remote Assistance Call Session Data in the CMS
- Viewing Work Instruction / Scenario Session Data in the CMS
Where do I find my screenshots and Recordings from Remote Assistance calls?
Follow the instructions below to find screenshots/recordings:
- Log in to the CMS.
- Click on your profile in the upper-right and then My Profile.
- You will see your recent calls listed on your User Profile page:
- Click on the date that you want and view the screenshots under Images & Recordings:
Where do I find my form data and pictures from a Work Instruction / Scenario session?
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Log in to the CMS.
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Click on your profile in the upper-right and then My Profile.
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You will see your recent Scenario sessions listed on your User Profile page:
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Click on the Scenario session which in this case is Form Data #53075 that you just completed and view the Session Details:
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This Scenario only has one sequence with two steps in it where the last step has a form which was completed and is indicated by a green checklist icon. Click on it to show all the Form data that was captured.