Start Here: WorkLink Administrators
What is WorkLink?
WorkLink is an end-to-end enterprise Augmented Reality (AR) platform designed to create, manage, and deliver impactful AR experiences. Its three core components—WorkLink Create, WorkLink CMS, and the WorkLink App—work together seamlessly to support authoring, managing, and viewing AR content.
WorkLink CMS
The WorkLink Content Management System (CMS) is the central hub for organizing, distributing, and managing AR content. It ensures content is version-controlled, accessible, and deployable to the correct users.
WorkLink App
The WorkLink App is the user-facing interface where AR experiences are delivered. It enables end users to view AR work instructions, participate in training, and access remote assistance using WorkLink Calling.
WorkLink Create
WorkLink Create is a browser-based authoring platform where users design and build AR experiences. It enables the creation of step-by-step instructions, interactive training modules, and troubleshooting workflows using 3D information.
How You Engage with WorkLink
Every administrator plays a vital role in implementing and managing WorkLink to ensure its success within the organization. Below is an overview of your responsibilities, goals, and how you use WorkLink tools.
Leading the Way: You, The Program Manager
You oversee WorkLink adoption, ensuring it aligns with organizational goals and delivers measurable value. You collaborate with teams and leadership to drive engagement and maximize the ROI of WorkLink.
Managing Daily Operations: You, The Company Administrator
You manage user access and content within the WorkLink CMS to ensure accurate deployment. Your role involves configuring settings, troubleshooting issues, and supporting end users and authors.
Tracking Success Metrics: You, The Analyst
You focus on tracking metrics and generating reports to measure WorkLink’s impact on productivity and ROI. Your primary role is analyzing data to inform leadership decisions and advocate for resources to improve platform adoption.
Ensuring System Reliability: You, The IT & Server Administrator
You are responsible for deploying and maintaining WorkLink within your organization. You focus on system reliability, security, and ensuring seamless integration with your organization’s IT systems.