A company admin and/or a Call Analyst can view history of calls made by their users on the CMS by clicking on Calls in the side-navigation bar as shown below.

This page shows; date and time of calls, call duration, name of caller & receiver, the images/recordings per session and the user's feedback. You can also filter your search using the following parameters; ID, Participant name, date range and user feedback.

Clicking on the user's name in the "From" and "To" columns will take you to the user's profile.