What is the WorkLink App?

WorkLink is an augmented reality platform that helps frontline workers complete tasks more efficiently through guided work instructions, remote expert assistance, and data capture.

With WorkLink, you can:

• Follow step-by-step AR work instructions
• Connect with experts through live video calls
• Capture task data, photos, and recordings
• Review completed work through the WorkLink CMS

Whether you're performing maintenance, completing inspections, assembling products, or supporting remote teams, WorkLink helps you work faster and more accurately.

 

Quick Start Resources

1. Download and Install WorkLink

• Online Installation Guide →
• Offline Installation Guide →

2. Log In

• Log in with a Regular Invite →
• Log in with Single-Sign-On (SSO) →

3. Complete the Onboarding Scenario

Launch the onboarding experience to learn the core WorkLink features and navigation.

 

4. Explore Public Demo Experiences

Launch the onboarding experience to learn the core WorkLink features and navigation.

 

5. Need Help?

• Scope AR Help Center →
• Contact Scope AR Support →

 

Your WorkLink Training Path

Follow this structured training path to get started with WorkLink, navigate its features, and access the resources you need to succeed. Helpful links are included throughout to guide you to relevant articles and tools.

 

Module 1: Getting Started

Install WorkLink and sign in.

• What is WorkLink? →
• Overview of WorkLink App
• WorkLink License Overview →
• Installation Guides
  • Online Installation Guide →
  • Offline Installation Guide →
• Login Guides:
  • Log in with a Regular Invite →
  • Log in with Single-Sign-On (SSO) →

Module 2: Device Setup

Learn device requirements and navigation.

• Device Requirements
  • Recommended and Supported Devices →
  • Internet Requirements →
  • Firewall Requirements →
• Device Guides
  • WorkLink on Mobile Devices / Tablets →
  • WorkLink on HoloLens 2 →
  • WorkLink on RealWear devices →
  • WorkLink on Apple Vision Pro →

Module 3: Core Features

Learn how to use WorkLink's primary capabilities.

• Work Instructions:
  • Guide to Work Instructions →
  • Support articles for using Work Instructions→
• WorkLink Calling:
  • Guide to WorkLink Calling→
  • Support articles for using WorkLink Calling →
• Combined Workflows
  • Switching Between Work Instructions and WorkLink Calling →

Module 4: CMS Data

Review recordings, screenshots, and task data.

• Logging into the WorkLink CMS
• Accessing Call Recordings and Screenshots in the CMS →
• Accessing Work Instruction Data in the CMS →

Module 5: Support

Find troubleshooting resources and contact support.

• Scope AR Help Center →
• Troubleshooting WorkLink Issues →
• Contact Scope AR Support →

 

How Different Users Benefit from WorkLink

WorkLink supports a variety of roles across manufacturing, maintenance, field service, and training.