Start Here: WorkLink App Users
What is the WorkLink App?
The WorkLink App is a powerful augmented reality tool that helps you work smarter and faster. Whether you're following detailed work instructions, calling for live support, or reviewing session data, WorkLink equips you with interactive tools to boost productivity and accuracy.
With its intuitive interface, the WorkLink App allows you to:
- Access step-by-step AR work instructions that simplify complex tasks.
- Call for real-time support to troubleshoot issues with experts remotely.
- Capture and review task data for improved efficiency and accountability.
By integrating seamlessly with the WorkLink CMS, the app ensures you can manage and review your tasks with ease, helping you save time and enhance precision in your work.
How You Engage with the WorkLink App
Each user brings unique skills and goals to the WorkLink App, and it’s designed to meet your specific needs. Here’s how the app helps you excel in your role:
Streamlining Maintenance Tasks: The Veteran Maintenance Technician
As an experienced professional, WorkLink provides you with clear, easy-to-follow instructions that make routine maintenance and troubleshooting faster and simpler. With tools like step-by-step AR guidance and remote support options, you can minimize downtime and improve efficiency without relying on traditional manuals.
Gaining Confidence Quickly: The Novice Maintenance Technician
If you’re new to the equipment but confident with technology, WorkLink acts as your digital assistant. It guides you through unfamiliar tasks with interactive instructions and offers support when you need it, helping you build skills and reduce errors.
Boosting Efficiency: The Assembly Operator
WorkLink is your daily companion on the manufacturing floor. It ensures you complete complex assembly and inspection tasks accurately by providing hands-free AR work instructions and validating each step for precision.
Delivering Expert Support: The Technical Support Expert
For experts providing real-time assistance, WorkLink makes your job easier by enabling you to troubleshoot issues remotely. Use remote assist features to guide users step-by-step, review session data, and ensure problems are resolved quickly.
Learning the Ropes: The Trainee
If you’re a new employee, WorkLink helps you hit the ground running with structured, hands-on training. You’ll follow interactive AR instructions to learn processes and equipment, even if you don’t have physical access to the tools right away.
Your Journey with the WorkLink App
To help you get started and use WorkLink effectively, we’ve broken the process into clear, manageable steps. Each stage builds your knowledge and confidence, ensuring you’re ready to make the most of the app in your daily work.
- By the end of Module 1: You’ll know how to install and log in to the WorkLink App on your preferred device.
- By the end of Module 2: You’ll understand how to navigate the app, customize your settings, and use its features on your device.
- By the end of Module 3: You’ll be familiar with the core features of WorkLink, including work instructions, remote assistance, and data capture.
- By the end of Module 4: You’ll know how to access and review task data in the WorkLink CMS.
- By the end of Module 5: You’ll know where to find additional support and resources to resolve questions or troubleshoot issues.
Your WorkLink Training Path
Follow this structured training path to get started with WorkLink, navigate its features, and access the resources you need to succeed. Helpful links are included throughout to guide you to relevant articles and tools.
Module 1: Getting Started with WorkLink
Start here to set up WorkLink and get logged in.
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Overview of WorkLink
Develop a foundational understanding of what WorkLink is: -
Installing WorkLink:
Learn how to install WorkLink on your device using step-by-step guides: -
Logging into WorkLink:
There are two ways to log in based on your account setup. Choose the method that applies to you:
Module 2: Navigating WorkLink on Your Device
Explore how WorkLink works on your specific device.
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Device Requirements
Understand the device requirements to operate WorkLink: -
Device Guides
Review guides to operate WorkLink on various devices:
Module 3: Using Core Features
Discover the key features that make WorkLink indispensable.
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Combined Features:
Here is an overview of how Work Instructions and WorkLink Calling work together. -
Work Instructions:
Follow detailed, step-by-step AR guidance for your tasks. -
WorkLink Calling:
Start or join a call for expert help, use annotations, and capture important data.
Module 4: Accessing WorkLink Data in the CMS
Learn how to find and use your session data.
- Logging into the WorkLink CMS
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Call Recordings and Screenshots:
Access your call recordings and images via your CMS profile. -
Work Instruction Data:
Locate form data and task details for completed work instructions.
Module 5: Finding Additional Support
Know where to turn for extra help when needed.
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Access the Scope AR Help Center:
Search for articles and guides on using WorkLink effectively. -
Troubleshooting Common Issues:
Find solutions to frequent challenges or questions. -
Contact Support:
Reach out to the Scope AR support team for personalized help.