The video below shows the new user interface of an active scenario view. A user can now initiate a Remote Assistance call/session while actively viewing a scenario/work instruction on the WorkLink App.

 

In summary:

1. We have added a new sub menu "Contact" to the menu options.
2. Menu options are invisible when users are already in an active call.
3. Without exiting the call, any of the users can load another scenario or reload the same scenario by tapping the scenario icon
4. If the call ends while scenario view is active, the scenario view remains active for the user who initiated the call.
5. This new functionality has replaced the AR view option/button previously available on the App. You will no longer see the option in WorkLink App version 2.12.8 and above.