CMS: Getting Started

• CMS: Downloads Page
• CMS: How to view your profile & Sign out

CMS: Managing Users

• Bulk-Add Users on the CMS
• CMS: How can I add/invite a new user?
• CMS: How do I assign a license to an existing user/disable license
• CMS: Adding users to multiple groups
• CMS: Licensing and License Management
• CMS: Understanding Origin group for Authors and Admins

CMS: Company Info

• CMS: How to set up Azure and SAML SSO (Support for MFA)
• CMS: Company Admins
• CMS: How to View License Counts
• CMS: Create or Edit Scenario/Calling EULA
• CMS: Edit SSO (Single Sign On)
• CMS: Configuring Guest Invitation Settings

CMS: Managing Permissions

• CMS: What is Resource/Scenario Catalog?
• CMS: How a User's Group impacts access to content/scenarios on the WorkLink App

CMS: Managing Work Instructions

• CMS: Managing Catalogs - Add & Remove Scenarios
• CMS: Managing Catalogs - Add/Delete/Edit Catalogs
• CMS: How to publish Scenarios (.scope files) on the CMS

CMS: Groups

• CMS: How to create Groups and assign members
• CMS: Add User to Multiple groups
• CMS: Change the Origin group for an Author or Admin
• CMS: How to change the origin group of a Scenario

CMS: Reporting

• CMS: The Analytics Page - Calling & Scenario Analytics
• CMS: How to view details of a user's most recent sessions/& calls
• CMS: The Content page
• CMS: Remote Assistance Calls
• CMS: What is a session ID?

CMS: FAQs

• FAQ: Where do I find Screenshots & Recordings taken during Remote Assistance?
• FAQ: What are Catalogs?
• FAQ: What is Scope AR CMS?
• FAQ: My WorkLink invitation has expired, what next?
• FAQ: What license do I need to invite a guest to a Remote Assistance Session?
• FAQ: Why can't I edit or delete Scenarios on the CMS?

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